Data Protection

Ktk11 Privacy Policy — Your Information Is Safe With Us

Learn how your personal information is collected, used, and stored — and what rights you have — explained in plain English.

Last updated: January 1, 2026

SSL Encryption

256-bit Protection Active

256-bit
SSL Encryption
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Selling data to third parties
24/7
Security Monitoring
48 hours
Data Retention Period

By using ktk11, you agree to this Privacy Policy. Please read the full policy to understand how we handle your information responsibly.

1 Introduction & Purpose

Ktk11 (https://ktk11.bet) is a trusted online betting platform for users in Bangladesh. We place the highest importance on our members' privacy and are committed to protecting their personal information.

This Privacy Policy explains what information ktk11 collects, why it is collected, how it is used, and the measures we take to keep your data safe. This policy applies to the ktk11 website, mobile app, and all related services.

In plain terms: We only collect what we actually need to provide our services. We never sell your information.

2 What Information We Collect

Ktk11 collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.

2.1 Information You Provide

Data Type Details Reason
Identity Information Full name, date of birth Account verification and age confirmation
Contact Information Mobile number, email Notifications & Security Verification
Payment Information BKash/Nagad/Rocket/Upay number To process deposits and withdrawals
ID Document NID / Passport / Driving License KYC Verification (where applicable)
Transaction History Deposit, withdrawal, and betting records Account management and fraud prevention

2.2 Automatically Collected Information

  • IP Address & Device Type
  • Browser information and operating system
  • Time spent on the platform and pages visited
  • Login time, location, and method
  • Cookies & session data (see Section 5 for details)

Please Note: We never store your bank PIN, password, or full payment card number.

3 How Your Information Is Used

Ktk11 uses collected data solely for defined purposes. We never use your information beyond what is stated in our privacy policy.

  • Account management: Registration verification, login security, and account settings management
  • Payment Processing: Processing deposits and withdrawals securely
  • Service Improvement: Analyzing user experience to improve the platform
  • Security: Preventing fraud, money laundering, and unauthorized access
  • Customer Support: Troubleshooting and user support
  • Legal Obligations: Complying with applicable laws and meeting regulatory requirements
  • Personalized Experience: Showing promotions and offers tailored to your preferences

Marketing Communications: We may send you offers via SMS or email. To opt out at any time, contact us at support@ktk11.bet.

4 Data Sharing Policy

Ktk11 never sells your information. However, limited data may be shared with trusted parties under specific circumstances.

4.1 Who We May Share Your Information With

Party Reason Amount
Payment Processors To process transactions Only essential financial information
Identity Verification Services To complete the KYC process Name, Date of Birth, ID Document
Legal Authorities Under court order or legal obligation Directed Information
Cloud / Server Provider Data Hosting & Backup In encrypted form

4.2 What We Never Do

  • Selling Personal Information to Advertisers
  • Sharing data with unrelated third parties
  • Use of Information Without Your Consent
  • Transfer of data to overseas servers

5 Cookies Policy

Ktk11 uses cookies on its website and app to enhance your browsing experience and keep the platform running smoothly.

5.1 Types of Cookies We Use

  • Essential Cookies: Keeping login sessions active and ensuring platform security — the platform cannot function without these
  • Functional Cookies: Remembering language, currency, and user preferences
  • Analytics Cookies: To collect platform usage statistics and improve our services
  • Security Cookies: To detect fraud and unauthorized login attempts

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working. To manage cookies in the mobile app, use the Settings menu.

Please Note: We do not use any third-party tracking cookies or advertising cookies.

6 Data Protection Measures

Ktk11 uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL
  • Database Encryption: Stored data is kept in encrypted form
  • Two-factor authentication: OTP verification for suspicious login attempts
  • Firewall Protection: Advanced firewall to prevent unauthorized access
  • Regular Audits: Regular security audits by third parties
  • Staff Training: Regular staff training on data protection

In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours.

7 Your Rights

As a ktk11 user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@ktk11.bet.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request corrections to any inaccurate or outdated information at any time.

Right to Erasure

After account closure, you may request deletion of your data (except where retention is required by law).

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You can request an export of your data in a readable format.

Right to Opt Out of Marketing

You can opt out of promotional SMS and emails at any time.

8 Data Retention Period

Ktk11 does not retain your information longer than necessary. Separate retention periods are set for different types of data.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 years Directives from financial regulatory authorities
KYC Documents 5 years Anti-Money Laundering Laws
Customer Service Records 3 Years Dispute Resolution
Log Files 1 Year Security Monitoring
Marketing Preferences Until consent is withdrawn User Guidelines

Once the retention period expires, data is securely deleted or anonymized.

9 Protection of Minors' Data

Ktk11 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Date of birth is verified at the time of registration
  • Proof of age documentation may be requested in cases of suspicion
  • Any account identified as belonging to a minor is immediately suspended
  • Any data collected from a minor will be deleted upon request

For Parents: If your child has accidentally accessed ktk11, please notify us at support@ktk11.bet and we will take immediate action.

10 Changes to Privacy Policy

This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal requirements.

  • Notice will be sent via SMS or email before any major changes
  • The date of any change will be shown at the top of the page as "Last Updated"
  • Continued use of ktk11 after any changes have been made will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. We aim to respond within 48 hours.

Email

Support@ktk11.bet

Live Chat

Available 24/7 on the app and website

For more details, visit our FAQ Page View or Terms & Conditions Read.

Why Your Information Is Safe with ktk11

We protect your privacy not just in words, but through real technology and processes.

256-bit SSL Encryption

Every data transfer is secured with the highest-grade SSL encryption, so no one can intercept your information in transit.

Data Is Never Sold

Ktk11 never sells or rents your personal information to advertisers or third parties.

KYC-based identity verification

User identity is verified through a reliable KYC process, which helps prevent fraud and deception.

Data retained for a defined period

We don't hold data beyond what's necessary. Once the retention period expires, data is securely deleted or anonymized.

Your Data, Your Control

You have the full right to request access to, correction of, or deletion of your data at any time.

Regular Security Audits

Regular security audits are conducted by independent third parties to identify and promptly address any vulnerabilities.

Your data is secure — get started today

Your privacy and security are our top priority at ktk11. Join today in a safe environment and enjoy betting on your favourite sports.

By registering, you agree to our Privacy Policy

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