Learn how your personal information is collected, used, and stored — and what rights you have — explained in plain English.
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By using ktk11, you agree to this Privacy Policy. Please read the full policy to understand how we handle your information responsibly.
Ktk11 (https://ktk11.bet) is a trusted online betting platform for users in Bangladesh. We place the highest importance on our members' privacy and are committed to protecting their personal information.
This Privacy Policy explains what information ktk11 collects, why it is collected, how it is used, and the measures we take to keep your data safe. This policy applies to the ktk11 website, mobile app, and all related services.
In plain terms: We only collect what we actually need to provide our services. We never sell your information.
Ktk11 collects two types of information — what you provide directly, and what is automatically gathered as you use the platform.
| Data Type | Details | Reason |
|---|---|---|
| Identity Information | Full name, date of birth | Account verification and age confirmation |
| Contact Information | Mobile number, email | Notifications & Security Verification |
| Payment Information | BKash/Nagad/Rocket/Upay number | To process deposits and withdrawals |
| ID Document | NID / Passport / Driving License | KYC Verification (where applicable) |
| Transaction History | Deposit, withdrawal, and betting records | Account management and fraud prevention |
Please Note: We never store your bank PIN, password, or full payment card number.
Ktk11 uses collected data solely for defined purposes. We never use your information beyond what is stated in our privacy policy.
Marketing Communications: We may send you offers via SMS or email. To opt out at any time, contact us at support@ktk11.bet.
Ktk11 never sells your information. However, limited data may be shared with trusted parties under specific circumstances.
| Party | Reason | Amount |
|---|---|---|
| Payment Processors | To process transactions | Only essential financial information |
| Identity Verification Services | To complete the KYC process | Name, Date of Birth, ID Document |
| Legal Authorities | Under court order or legal obligation | Directed Information |
| Cloud / Server Provider | Data Hosting & Backup | In encrypted form |
Ktk11 uses cookies on its website and app to enhance your browsing experience and keep the platform running smoothly.
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working. To manage cookies in the mobile app, use the Settings menu.
Please Note: We do not use any third-party tracking cookies or advertising cookies.
Ktk11 uses industry-leading security technology to protect your data. Our security team monitors the platform 24/7.
In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours.
As a ktk11 user, you have the following rights over your personal data. To exercise any of these rights, contact us at support@ktk11.bet.
You have the right to know what information we hold about you and to receive a copy of it.
You can request corrections to any inaccurate or outdated information at any time.
After account closure, you may request deletion of your data (except where retention is required by law).
You may object to the use of your data for specific purposes.
You can request an export of your data in a readable format.
You can opt out of promotional SMS and emails at any time.
Ktk11 does not retain your information longer than necessary. Separate retention periods are set for different types of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Directives from financial regulatory authorities |
| KYC Documents | 5 years | Anti-Money Laundering Laws |
| Customer Service Records | 3 Years | Dispute Resolution |
| Log Files | 1 Year | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | User Guidelines |
Once the retention period expires, data is securely deleted or anonymized.
Ktk11 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
For Parents: If your child has accidentally accessed ktk11, please notify us at support@ktk11.bet and we will take immediate action.
This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal requirements.
For any privacy-related questions, requests, or complaints, please get in touch with us. We aim to respond within 48 hours.
Support@ktk11.bet
Live Chat
Available 24/7 on the app and website
For more details, visit our FAQ Page View or Terms & Conditions Read.
We protect your privacy not just in words, but through real technology and processes.
Every data transfer is secured with the highest-grade SSL encryption, so no one can intercept your information in transit.
Ktk11 never sells or rents your personal information to advertisers or third parties.
User identity is verified through a reliable KYC process, which helps prevent fraud and deception.
We don't hold data beyond what's necessary. Once the retention period expires, data is securely deleted or anonymized.
You have the full right to request access to, correction of, or deletion of your data at any time.
Regular security audits are conducted by independent third parties to identify and promptly address any vulnerabilities.
Your privacy and security are our top priority at ktk11. Join today in a safe environment and enjoy betting on your favourite sports.
By registering, you agree to our Privacy Policy